1. Ticket Contract
1.1 A legally binding contract comes into existence when we process your order.
1.2 We will notify you by email when we process your order. Processing your order will be understood as to have been communicated to you when we send your ticket confirmation email.
1.3 No order will be accepted until we have received full payment for the tickets.
1.4 Once purchased, tickets cannot be exchanged or refunded.
1.5 If Chester Comic Con is cancelled we will notify attendees by posting on the relevant events website and through our mailing list.
1.6 If Chester Comic Con is moved to a different date or venue we will notify attendees by posting on the relevant events website and through our mailing list. Always check the website before you begin your journey.
2. Price and Ticket Delivery
2.1 Tickets will be sent to the email address given when the order is processed.
2.2 Customers should check their purchase upon receipt and inform us of any mistakes as soon as possible so they can be rectified.
2.3 If there is a change of email address it is the responsibility of the customer to inform Chester Comic Con immediately.
2.4 No replacement tickets will be issued to replace lost or stolen tickets at the discrepancy of Chester Comic Con.
2.5 Chester Comic Con is not responsible the failure of ticket delivery. If failure occurs the customer should inform Chester Comic Con immediately.
3.1 The right to refuse admission to Chester Comic Con is at the discretion of Chester Comic Con staff and its organisers. Chester Comic Con may take health and safety and security concerns into account. Security searches may be necessary at the discretion of Chester Comic Con, this is for your and our safety.
3.2 No refunds will be offered to customers who are refused entry or ejected from Chester Comic Con on any account, including but not limited to:
being or appearing to be under age
declining to be searched
abusive, threatening, drunken or other anti-social behaviour (including smoking in no smoking areas)
carrying offensive weapons, alcohol or illegal substances into the event
making unauthorised audio, video or photographic recordings
breaking ticket terms & conditions
breaking event code of conduct.
3.3 All guest appearances are subject to contractual and personal commitments.
4.1 Chester Comic Con cannot be held liable for any arrangements with third parties. Any contract between you and third parties is exclusively between you and said third party.
4.2 Chester Comic Con do not accept any liability for any loss or damages arising from any inability to access our website or any failure to complete a ticket purchase on the Chester Comic Con website. Tickets are exclusively available through Chester Comic Con and approved distributors.
4.3 To the fullest extent permitted by law Chester Comic Con and it’s staff will not be responsible for loss, damage or injury to any person or their property.
5. Use of Chester Comic Con Website
5.1 By entering and using our website, you, the user, agree to all terms and conditions associated with our website in full.
5.2 A full copy of the user agreement, terms & conditions and privacy agreement can be found on our website: www.chestercomiccon.co.uk or can be requested through email@example.com
6.1 If any part of Chester Comic Con terms and conditions are unenforceable, the enforceability of any other part of these conditions will be maintained.
7. Governing Law
7.1 These Terms and Conditions and our agreement with you under them shall be governed by English Law, and we agree to submit to the exclusive jurisdictions of the English Court for the determination of any dispute between us. For more information please contact: firstname.lastname@example.org